NAME: Daniel Lane
TITLE: Interweb Specialist, Customer Service, Sales
EMAIL: info@joyride-cycles.com

BACKGROUND:
 Artist
English Major at BSU
Bike Rider
Video Game Professional
Cunning Linguist
About Daniel Lane:
Web content management is often a thankless job but someones got to do it.  And it might as well be Danny because he's an Engrish major and knows how to write real good.   As an excuse to get away from his computer screen, Danny likes to come out from the cave to help out customers.  He will always ensure you leave with a smile on your face, and with what you came in for. 

Along with most of the employees at Joyride, Danny rides a single speed, and for as little as he rides in the winter is remarkably fast.  He is known for crashing while riding UP hills, and will puking during winter rides.  But most remarkable - Danny is the ONLY guy any of us has ever known who has actually bent the steerer tube of his fork.  I'd post a picture if I had one, but I do not.  You just have to take my word on that.  At least he crashed while riding down the hill that time.

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What if there was a group of guys you could trust to provide great bicycle customer service whether at home, or on-line? 

We'd like to think that could be us.  Now we're not talking about promising the world in the palm of your hand.  NO.  We're talking about offering our bike knowledge.  Years of bike experience learned by doing bike stuff - working in shops, riding bikes, and working with people just like you who need a flat tire repaired, a shiny new bike, a warrantied part, or a trail suggestion.  We are those guys, because we have a combined 30 plus years working and living bikes.  

Ask Joyride - No question is too small or big. If we don't know the answer we'll be straight up.

Got a question about the new 2x10 drive trains, we can answer it. Curious about a new freeride bike? We can offer our adivce. Singlespeed questions? Like three hundred of our friends have been converted. Ask us anything and we will get back to you. Wondering about our 100% satisfaction guarantee? Contact us.  It's that simple. Just click the link above to be direct to our contact page. There you will have the option to call or email. We'll look forward to hearing from you.

Value and excellence is our focus.  The bi-product is great service, happy customers, and epic bike rides.

We do many things here.  First, we welcome the people who walk in the door, call, or send us an email.  Then we work to the best of our abilities to get them what they need.  Last, we say "thank you", call them by their first name, and ask them to "please come again".  No request is too big or small.  If we had to specialize in something, I would say it is outstanding customer service, then custom bikes and bike repair work.  We love to build and repair high-end custom bikes, and build sweet custom wheels.  For all types of bikes.  That's it simply put.   

We want to connect you with your next bike or part whether you live in Boise, Idaho or Alamogordo, New Mexico.

Like many riders these days, you cant always find a shop that has what you need, whether it be parts, or the professional knowledge needed in a shop to build the bike you've been dreaming about and saving for.  That's why we've gone through the pain-staking and tedious work of creating a useful on-line catalog of great bike frames, parts, and accessories; All at great prices.  We truly look forward to building kick ass bikes, and shipping sweet new parts to happy new owners.    Joyride Cycles can be your shop.  Keep in mind that we are not trying to be the next huge big box store - We may not always have the part you need in stock, but if we don't have it we will immediately tell you when you will get it or we will refund your purchase immediately.   Your happiness and satisfaction is our goal.  We guarantee your purchase 100% or you get your money back.

Several simple ways you can connect with Joyride.

  1. Just call - Need something right away? Give us a shout toll free (866) 426-9058. This is our preferred method of handling quote requests, and product inquiries. 
  2. Email - As mentioned earlier, we are waiting to answer your technical questions as well as answer your order questions.  Click this link to find all our contact info and email or submit an inquiry form - Contact Joyride Cycles...
  3. Join the Newsletter - Get fresh info pertaining to new products, sales, and local events.  A great way to keep in touch.  Click here to join...
  4. facebook - We regularly post ride updates, images, products, and random web bits we like on facebook.  Please click the box on the right-hand side of the page to "like" us.

 

 


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